![]() ![]() ![]() One thing we liked was the option to change the odds format with just one click. A sleek, simple layout greets you right away, with everything being visible. Let’s take a look at the brighter side of things - the design. This is simply unacceptable and it should be a good enough reason to disregard them. They even openly admitted this to those who inquired about an issue and even asked for this data to be sent to them via live chat. Additionally, there have been reports of employees knowing the exact passwords of their customers. While some bookmakers don’t offer 24/7 customer support like Betonline.ag does, that around-the-clock availability doesn’t help much.Īgents often take a long time to respond via email and even live chat sometimes, while answers are mostly unclear and haphazardly written. We’ve tested them on several occasions and covered all three available channels of communication (email, phone and live chat). It’s not that reassuring to start off a review on a bad note, but bettors deserve to know about the subpar quality of Betonline’s customer service.
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